1 hour ticket response
Our team of customer service technicians is dedicated to giving swift answers to each of your queries. We will review your customer support ticket once it is received and will respond back to you with a solution to your problem within maximum sixty minutes after the tech support ticket submission. Actually, our average trouble ticket response time is 20 minutes.
A First–Rate Support Service
Each member of our customer support staff has several years of experience in the Linux web hosting field and the vast majority of them have been with us for at least 5 years. They are all eager to answer all your questions in the most proficient way possible.
An Easy–to–Navigate Help Center
Integrated into the Website Control Panel is an easy–to–browse Help Center, which features different information sources. You can browse through a frequently updated knowledgebase offering web hosting account administration articles and site management articles, check out our how–to video tutorials or have a gaze at our F.A.Q. repository.