Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client service crew is taught to speedily attend to all of our Linux web hosting customers’ inquiries and help inquiries. Through our ticketing system, it will be possible to submit your request and a support crew representative is going to go back to to you in only max 60 minutes. Basically, practice indicates that the average reply time frame is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our customer assistance service is offered by a crew of capable techs that are able to reply to your question as fast as possible. You’ll be able to get hold of the tech support crew by launching a help support ticket from your Website Control Panel or by submitting us an e–mail. On business days, you may as well contact us on the phone or use the online chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel supplies an extensive practical knowledge base that’s integrated into all areas. In each area, you will find a Help control key that will load for you a list of step–by–step guides on how to apply a specific option or accomplish a certain action. Furthermore, we have produced course films so you might get a better idea of the Control Panel’s interface.