If you have never signed up for a hosting account or you’ve changed companies and the new one uses an account administration tool that you have not seen before, you may get bewildered about how to do a given operation in your account or on your personal computer. This is the reason why, lots of web hosts have set up a knowledge base, which covers the most popular questions and issues connected with the particular platform they use, rather than including only some general details. This kind of knowledge base will enable you to find the right info quickly and easily, so you will not need to waste time and effort on issues that might require something as simple as pushing a button or selecting a tickbox. In this way, not only can you get things done, but you can also discover a ton of new and helpful things, both about the way you can manage your account and about the way the hosting service functions as a whole.

Extensive Online Documentation in Web Hosting

If you have ordered your first web hosting package through our company or have transferred your site over to us, you’ll become accustomed to our services and our in-house created Hepsia hosting Control Panel in no time thanks to the fact that we have compiled a substantial online knowledge base where you can find all the information that you may ever need – both general info about the service as a whole and more concrete info about the different functions that you can use and the complications that you might come across. The articles themselves are located in 2 places. The full article collection is accessible through the Control Panel’s Help section. You can read articles that are dedicated to the different features in each and every section of the Control Panel as well. You can learn how to do practically everything, from enabling an .htaccess config file to managing a mailing list, and all the articles feature detailed guidelines, so you’ll never become baffled due to an ambiguous text. Naturally, in case you stumble upon a more specific obstacle and you cannot find an adequate solution in our knowledge base, you can contact our customer support engineers 24/7/365.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated servers feature an elaborate online article library where you can find any information that you may require about our web hosting services or about the Hepsia hosting Control Panel that we use. We have created it on the basis of the feedback that we’ve received from our clients over the years and, as a result, our articles address specific issues that you might come across and include the most efficient means of correcting them, for instance getting a 500 Internal Server Error message or being unable to send e-mails from your computer even though you have the correct SMTP settings. The articles are available in each and every section of the Control Panel and you can access them whenever you like. They can help you increase your knowledge not only about our platform, but also about the web hosting field as a whole, as they offer how-to guides and general info such as what file permissions or cron jobs are.