Installation and Troubleshooting
Find out more about the services offered by the Installation & Troubleshooting feature, offered with our VPS and Dedicated Servers.
When you get your own server, you will have more flexibility in regards to what you could install and run when compared with a shared hosting account. With a shared service, you've got access simply to your own account, so you're not able to install server-side software. Although this is not a problem for most script-driven programs, there are some which have particular requirements and need particular software to be present on the web server either for some additional features or for them to work at all. In case you have practical knowledge, you will not have any difficulties to run the hosting server, but if you do not, you may simply not have the skills to handle everything and use the script apps that you want. If that's the case, you could use our Installation & Troubleshooting upgrade, which means that our system administrators can setup everything for you and help you with any problems that you might come across.
Installation and Troubleshooting in Dedicated Web Hosting
You may add the upgrade to any of the Linux dedicated web hosting which we offer at any time that you need it. In case you need some custom work from our administrators right after your server is prepared, you can get the upgrade during the hosting server signup procedure, or if you need something to be executed afterwards, you can add the upgrade from your billing CP. The Installation & Troubleshooting service offers 60 minutes work from our administrators on your hosting server, so in the event that you experience any problems to install a third-party software or some application gives errors and does not work the way it ought to, our experts shall help you in a very timely manner. If a task takes less than 60 minutes, the rest of the time will be available for future tasks and you shall be able to see it in the billing area. This upgrade is ideal in case you don't have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you deplete the 30 min custom work it comes with.