When your website hosting company supplies live chat support, you are able to talk to an agent in real-time and learn useful info or get an issue resolved timely. The basic advantage of using chat rather than calling to consult with a live person is that you need just a computer with access to the web, so that you won't pay any charges if you are in another state or country. Furthermore, it will be easier to copy and paste details like domains, usernames or error messages in other words details that are sometimes hard to give to the other party on the telephone. The real-time chat is also a much faster option to contact your website hosting service provider's support crew as compared to using a ticketing system. What's more, in the event that some trouble needs some more time to be resolved, you'll be able to do something else while you wait for assistance on the live chat, therefore you will not lose time - something that's not possible if you are on the phone.

Live Chat Support in Web Hosting

We supply a live chat assistance service for all Linux web hosting that we offer and we can help you with almost everything in real time. If you do not have an account with our company yet, we will give you more info about the packages in order to help you to get the most suitable package. If you are an existing customer, we will be able to help you with any general or billing issue as well as with plenty of common technical troubles, such as an e-mail address installation in a desktop e-mail client. When you can't call us for whatever reason or you are in a country where we don't have a local telephone number, our live chat will be the best choice to get in touch with us. Certainly, some issues require additional time to examine and test, therefore you'll need to open a ticket to our technicians, still, we are able to save your time and help you with a number of problems on the chat.

Live Chat Support in Semi-dedicated Hosting

Thanks to the live chat support service that we provide with all of our Linux semi-dedicated hosting, you're able to get the replies for any questions you may have or get numerous troubles taken care of rapidly. Our service is available every day, so you're able to talk to a representative even on weekends and holidays. In case you are unsure which package would be better for your websites or if our cutting-edge cloud hosting platform covers some system requirements, you can come on our live chat before purchasing anything. If you're a current customer, you can obtain more info about billing issues, account settings along with various common technical issues you may encounter, let's say when you are unable to set up an e-mail account in a client on your PC. Our live chat will save you considerable time regardless where you are or when you get in touch with us.